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How it works
Case studies
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We establish connections with various types of marketers, each bearing unique skills and contributions for your business
In a time when one good chat can win a customer's loyalty, having great customer support is a must. Ukrany promises to link you with support experts who really match what your business and customers need.
Knowing that a single good experience can keep customers coming back, we focus on finding you customer support pros. We listen to what you need and connect you with people ready to help your brand keep its promise to customers.
Solving glitches with grace and expertise.
Ensuring seamless performance, data handling, and server logic.
Lending an empathetic ear and effective solutions, one call at a time.
Detail-oriented responses that clear doubts and cultivate trust.
Handling sensitive topics with tact and transparency.
Not seeing the specific support role you need? Let us tailor-fit a solution for you.
Connect with specialists to solve complex issues and boost customer satisfaction.
Hire experienced agents for immediate, effective online customer assistance.
Find professionals for friendly, efficient phone help to enhance customer loyalty.
Discover skilled staff for personalized email responses, resolving queries quickly.
Engage experts for accurate, clear help with account and billing concerns.
Not seeing the specific support role you need? Let us tailor-fit a solution for you.
Our Specialized Approach to Sourcing Support Professionals
We have selected the right people for your needs. Please check out their profiles ✌️
It's great to hear that. I will review the profiles and interview the candidates.
Hey, Oleg! Looks like a found a great candidate for my job.
Hey Oleg, we have a critical shortage of Java developers. Could you help us?
Hey hey, sure 👋
Please fill out the brief 🙂
Everything is fine. We got the brief.
Let's get started 🚀🚀🚀
Showcase of support specialists
With 4 years of troubleshooting technical dilemmas, Viktor expertly navigates through complexities, ensuring swift and sustainable solutions for users.
Over her 3-year tenure, Iryna has mastered the art of timely and effective live interactions, consistently leaving customers satisfied and valued.
Sergei, with 5 years on the line, has proven his prowess in transforming calls into constructive conversations, ensuring every user hangs up with a smile.
Olena’s 4-year journey in email support is highlighted by her meticulous attention to detail and her knack for crafting responses that are both informative and reassuring.
With 5 years in handling accounts and billing, Oleksii tactfully navigates the sensitive waters of financial discussions, ensuring clarity, trust, and resolution.
With 5 years in handling accounts and billing, Oleksii tactfully navigates the sensitive waters of financial discussions, ensuring clarity, trust, and resolution.
Olena’s 4-year journey in email support is highlighted by her meticulous attention to detail and her knack for crafting responses that are both informative and reassuring.
Sergei, with 5 years on the line, has proven his prowess in transforming calls into constructive conversations, ensuring every user hangs up with a smile.
Over her 3-year tenure, Iryna has mastered the art of timely and effective live interactions, consistently leaving customers satisfied and valued.
With 4 years of troubleshooting technical dilemmas, Viktor expertly navigates through complexities, ensuring swift and sustainable solutions for users.
We aspire to be the key piece in your business puzzle.
It's our goal to not just discover, but to retain talent that harmoniously aligns with your objectives.
Our commitment is steadfast towards cultivating enduring partnerships that foster mutual growth and prosperity.
We aspire to be the key piece in your business puzzle.
It's our goal to not just discover, but to retain talent that harmoniously aligns with your objectives.
Our commitment is steadfast towards cultivating enduring partnerships that foster mutual growth and prosperity.
Phone Support Rep
Billing and Account Support
Billing and Account Support
Email Support
Live Chat Agent
Email Support
Phone Support Rep
Phone Support Rep
Live Chat Agent
Technical Support
Although Ukrany operates worldwide, our prime objective is to connect you with cost-efficient, top-notch talents from regions such as Ukraine, Eastern EU, and South America, known for their pool of skilled professionals.
Success story
Thanks to Ukrany's broad network, we found competent and creative designers. Throughout the recruitment process, Ukrany has communicated smoothly. They also greatly considered the our needs and requirements, making them the ideal partner.
Ukrany is rooted in Ukraine, with our headquarters in Lviv — a safe haven in the western part of the country even during challenging times.
We specialize in remote positions across a broad spectrum of fields — developers, designers, customer support, virtual assistants, business developers, and marketers. Whatever your computer-based job need, we have the remote talent ready for you.
The timeline to find the right match can range from a few days to a couple of weeks, depending on your specific needs and requirements. Quality is our priority, ensuring you get the best fit, no matter the wait.
Our fee structure is transparent and varies based on the talent's salary, the duration of engagement, and the number of hires. The higher the talent's salary, the lower our fee percentage. Plus, we offer different business models, with our main one being a fixed monthly commission — making it more cost-effective to hire more talent.
Choosing Ukrany means no hidden costs, access to individual candidate searches, multiple talent channels, flexible business models including a bonus system, white labeling, and dedicated HR support among other perks. Our fair pricing and commitment to adding value make us stand out, ensuring you benefit from hiring more talents without compromising quality.
